FAQ
LOVE + CARE
Alway take care of what you love if you want it to last....
Keep salt or chlorine pool water, perfume and other sprays and lotions and perfume away from your jewelry (these elements can discolour some metal parts).
This doesn’t go for our Surf Bangles: gold leaf filled bangles: they are made to withstand swimming in the sea or the pool, saunas steam baths, mud and body scrub treatments, etc...
If they ever do pop open, which can happen if you put them on or take them off quickly, not to worry, the gold dust won’t fall out, just use a drop of strong glue glue shit again pinch it closed with a snack clip or a your hands around a cloth holding it shut a few moments, and they will resume being amazing!!!
If you wish to bring back the shine to a something that has tarnished metal that hasn’t been harmed by the things mentioned above: then use a small silver polishing cloth or non-abrasive silver polish.
Bringing back the sparkle to gemstones is easy and very effective. Place a small amount of liquid soap on a soft clean tooth brush and gently brush the stone from all angles.
Following these tips can keep your pieces in good condition for many years to come!
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.We only replace items if they are defective or damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.